If your hosting company provides live chat support, you'll be able to speak to a representative live and find out useful info or get an issue resolved timely. The key advantage of using chat as an alternative to calling to talk with a live person is that you need only a computer with Internet connection, so you won't pay any charges in case you are in a different country or state. In addition, it is easier to copy and paste info such as domains, usernames or error messages in other words details that are sometimes difficult to provide to the other party on the phone. The real-time chat is also a considerably quicker solution to contact your website hosting supplier's support crew as compared to using a ticketing system. Last, but not least, if some trouble needs more time to be resolved, you're able to do something different while you wait for support on the live chat, therefore you will not waste time - something that is impossible if you're on the phone.

Live Chat Support in Hosting

As part of the support services that we supply for all of our hosting service, we've live chat support which is online twenty-four seven, even on holidays. You can contact us no matter if you already have an account or not, considering that we can assist you with all sorts of things, ranging from giving you common info about our services if you aren't our client yet and you're thinking about purchasing one of our packages, to assisting you with creating an e-mail account in an e-mail client. Part of the problems are more technical and time-consuming, which means that you'll need to use the ticketing system which is built-in our Hepsia website hosting Control Panel, but we can save you precious time and assist you in real time on our live chat for a number of things.

Live Chat Support in Semi-dedicated Servers

We provide a live chat service that is designed for all of our future and active clients. In case you are looking for a new website hosting account, you will be able to chat in real time to one of our representatives and obtain more info about our semi-dedicated hosting service so as to choose the best package for your sites. In case you already have an account with us, we can assist you in a timely manner with general, billing and 1st level techmatters. Though in some cases you will have to open a support ticket since there are problems that can't be resolved through a live chat, we will be able to help you with various basic jobs, for instance setting up an email account in an e-mail client or redirecting one domain to another. In this way, you will take advantage of quick support and you will save a long time.