Phone Support in Hosting
If you choose to purchase one of our hosting service, you can contact our support team over the telephone for 14 hrs every day. We will assist you in choosing the most suitable package for your sites as we are aware that it's better to discuss such issues with a live person. If you already own an account, we will assist you with all sales/billing questions and general matters, even with some tech problems which don't involve a lot of time or escalation to an administrator as it'll be more convenient to open a ticket for time-consuming matters and have the entire correspondence in one place. We now have phone numbers in the United States, the UK and Australia, so you can call the one you prefer and talk to one of our representatives.
Phone Support in Semi-dedicated Servers
When you want additional info regarding the semi-dedicated hosting service that we provide, you have the option to call any of the three support lines we have worldwide - in the United States of America, the UK and Australia. Thus, you'll be able to check in advance if our services will be appropriate for your sites. In case you're already our customer and you have a semi-dedicated account, you'll be able to contact us on the phone for 14 hours every day about any billing or general matters. For strictly technical problems you'll have to use our ticketing system in order to contact our technical support since someproblems simply need longer time to be dealt with, but we will help you on the phone with quite a few minor technical issues as well, saving you time and efforts.