You can find plenty of hosting suppliers out there, but many of them are resellers that have minimal resources, especially when it comes to support. A way to distinguish them is the option to get in touch with the company over the phone. The type of support that you can receive through this way of communication may vary based on the service provider - several of them provide dedicated phone support, various others offer common and customer support only as some matters are more time-consuming and it would be far easier to be resolved with a ticket, particularly if the issue has to be escalated. Still, it's good to know that you can always reach your website hosting supplier because there're a lot of small problems which can be taken care of effectively and in a very timely manner through a call, not mentioning that you can get additional info about the services before you become a customer.

Phone Support in Hosting

If you choose to purchase one of our hosting service, you can contact our support team over the telephone for 14 hrs every day. We will assist you in choosing the most suitable package for your sites as we are aware that it's better to discuss such issues with a live person. If you already own an account, we will assist you with all sales/billing questions and general matters, even with some tech problems which don't involve a lot of time or escalation to an administrator as it'll be more convenient to open a ticket for time-consuming matters and have the entire correspondence in one place. We now have phone numbers in the United States, the UK and Australia, so you can call the one you prefer and talk to one of our representatives.

Phone Support in Semi-dedicated Servers

When you want additional info regarding the semi-dedicated hosting service that we provide, you have the option to call any of the three support lines we have worldwide - in the United States of America, the UK and Australia. Thus, you'll be able to check in advance if our services will be appropriate for your sites. In case you're already our customer and you have a semi-dedicated account, you'll be able to contact us on the phone for 14 hours every day about any billing or general matters. For strictly technical problems you'll have to use our ticketing system in order to contact our technical support since someproblems simply need longer time to be dealt with, but we will help you on the phone with quite a few minor technical issues as well, saving you time and efforts.