Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Offering outstanding support promptly is our top priority, so we support each hosting service plan with a 1–hour ticket solution guarantee. As you supply a ticket or send us an e–mail, our customer customer assistance staff will try their best to supply the most satisfactory remedy for your issue and to supply you with advice in due time.

  • Top quality support service

  • A Top–quality Support Service

  • You’ll be able to write to us 24x7x365 with any issue you may have connected with our solutions. We have now specialists available at all times to supply instructions every time needed. You’re able to use the ticket system or send us a message anytime, or grab the telephone or use the live chat during business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel gives you a wide–ranging know–how base which is included in all sections. In each part, you will find a Help control key that will load for you a group of step–by–step courses on how to use a selected function or perform a particular action. Additionally, we have created course videos that will help you get a better idea of the Control Panel’s interface.