Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • You will find nearly all the answers to your questions in the user–friendly Help Center integrated into your Web Hosting Control Panel. It includes an immense repository with frequently asked questions and detailed instructional articles contributed by our competent client support team.

  • Top quality support service

  • Educational Videos

  • If you would like to watch how an action is implemented or how an issue is dealt with, instead of just reading about it, check out our compilation of step–by–step video tutorials. They cover a variety of different issues and will help you quickly learn how to work with the Web Hosting Control Panel.

  • Intuitive help center

  • A Sixty–Minute Support Ticket Response Guarantee

  • We back up our semi–dedicated servers with a 24–7 customer support service and a sixty–minute ticket response guarantee. Our well–trained technicians will be available 24x7 to answer your questions and to solve any problem that you may possibly come across. Just send a customer service request from the Help Center and we will respond without any delay at all.